Privacy Policy

Our Commitment to Your Privacy

Solid Ground Street Medicine is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information. We do not sell, rent, or trade your personal information to any third party — ever.

Information We Collect

We may collect the following types of information when you interact with our website or make a donation:

• Name and contact information (email address, phone number) when you reach out to us directly
• Donation information processed through Zeffy, our third-party donation platform
• Basic website analytics (pages visited, general location, device type) through standard web server logs

We do not collect payment card numbers or bank account information directly. All financial transactions are processed securely by Zeffy and their payment partners. Please review Zeffy's Privacy Policy for details on how they handle your payment data.

How We Use Your Information

Any information you provide to us is used solely to:

• Process and acknowledge your donation
• Send you a tax receipt if applicable
• Respond to inquiries or partnership requests
• Keep you informed about Solid Ground Street Medicine if you have opted in to communications

We will never use your information for any purpose unrelated to our mission without your explicit consent.

Information Sharing

We do not sell, trade, or share your personal information with outside parties except as necessary to operate our organization — for example, sharing donation data with Zeffy to process your gift, or with our accountant to fulfill tax reporting obligations. All such parties are bound to keep your information confidential.

Data Retention

We retain donor records and contact information for as long as necessary to fulfill legal and financial reporting requirements, or until you request that your information be removed.

Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request that your information be deleted from our records
• Opt out of any communications from us at any time

To exercise any of these rights, please contact us using the information below.

Website Analytics

Our website may collect basic, anonymized usage data (such as which pages are visited and what type of device was used) to help us improve the site. This data is not linked to any personally identifiable information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.